Carlos Seijas ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential and is used solely to deliver the services requested by our customers.

1. Information We Collect

Personal Information

We may collect the following personal information:

Name, email address, phone number, and physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

Opt-in records and timestamps for SMS and email communications

Non-Personal Information

IP address

Browser type and device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication

Inquiry records and consultation details

Policy interests and service preferences

Communication history and feedback

2. How We Use Your Information

We use the collected information to:

Provide insurance consultation and brokerage services

Process inquiries and service requests

Send appointment reminders and updates

Share policy-related notifications

Improve website performance and user experience

Prevent fraud and ensure security

Maintain communication consent records

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from Carlos Seijas, including appointment reminders, updates, service notifications, and promotional communications (only with your consent).

Opt-In & Consent

Messages are sent only after explicit consent.

Opt-in is collected via website forms with a checkbox for consent.

All opt-in actions are timestamped and securely recorded.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations.

Opt-Out Instructions

You may opt out at any time by replying “STOP.”

After opting out, you will receive a final confirmation message.

No further messages will be sent unless you opt in again.

Message Frequency & Content

Message frequency varies depending on your interaction with our services.

Messages may include service-related and promotional content (only with consent).

Help & Support

Reply “HELP” for assistance.

Phone: +1 954-955-8552

Email: [email protected]

Carrier Information

Message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

Supported carriers include major U.S. mobile networks.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is permitted only with subcontractors that provide essential operational support, such as CRM platforms, SMS delivery services, and appointment scheduling systems.

Text message opt-in data and consent will never be sold, rented, or shared.

4. Information Sharing & Disclosure

We do not sell or trade personal information. We may share data only with:

Service Providers

CRM and communication platforms

SMS delivery systems

Appointment scheduling tools

Payment processors (if applicable)

All service providers are contractually required to protect your data and use it solely for service delivery.

Legal Requirements

We may disclose information:

When required by law or legal process

To protect our rights, safety, or property

To prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data will remain protected under this Privacy Policy.

5. Data Security

We implement industry-standard security measures, including:

Data encryption

Secure access controls

Regular system monitoring

Staff training on data protection

Backup and disaster recovery systems

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance

Analyze user behavior

Remember user preferences

Enhance the overall user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Your Rights & Choices

You have the right to:

Access or update your personal information

Request deletion of your data

Opt out of SMS communications by replying “STOP”

Unsubscribe from marketing emails

Withdraw consent at any time

Request details about how your data is used

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Website and Related Links

Website: https://carlos.nativelifecrm.com/

Booking Page: https://carlos.nativelifecrm.com/booking-7494

Terms & Conditions: https://carlos.nativelifecrm.com/terms--conditions-4542

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our services after such updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Carlos Seijas
1316 Cordova Rd
Fort Lauderdale, Florida 33316
United States

Phone: +1 954-955-8552
Email: [email protected]
Website: https://carlos.nativelifecrm.com/